Company Overview
3M Japan is a global innovation leader known for solving real-world challenges through science and creativity. The company fosters a culture of curiosity, risk-taking, and diversity, empowering employees to explore new ideas. At 3M, you can apply your expertise in impactful ways that benefit industries worldwide.
Location
Sagamihara or Yamagata, Japan (visa sponsorship available)
Job Description
Join 3M’s Electronics and Semiconductor division as a Senior Quality Engineer specializing in semiconductor and transport materials. This is a visa sponsorship role offering a unique chance to work in a high-tech, cross-functional environment with global teams.
Key aspects of the role:
- Lead customer-specific quality meetings and prioritize corrective actions for global electronics and semiconductor products.
- Provide on-site analysis to quickly address and investigate quality concerns raised by customers.
- Coordinate continuous improvement plans (CIP) by working with internal manufacturing and engineering teams.
- Perform quality investigations using tools like 8D reports, FMEA, and SPC to resolve customer complaints effectively.
- Collaborate with laboratory and manufacturing teams to standardize metrology practices through MSA and correlation studies.
- Support product commercialization by ensuring design meets global quality requirements and standards.
- Track customer metrics and trends to enhance product performance and satisfaction.
- Act as a global team player, facilitating communication across functions like engineering, sales, and marketing.
- Participate in global quality initiatives to share best practices and promote innovation.
- Maintain and expand a worldwide network of resources to enhance problem-solving and customer satisfaction.
Key Responsibilities
- Customer Interaction & Rapid Response: Provide timely assistance to customers facing quality issues, ensuring clarity and quick mitigation strategies to maintain trust and satisfaction.
- On-Site Issue Investigation: Conduct thorough on-site inspections, understand customer complaints, and initiate investigations to determine root causes and corrective actions.
- E2E Quality Management: Oversee end-to-end processes to manage customer expectations, ensuring quality compliance through strategic planning and execution.
- Complaint Resolution: Lead and coordinate 8D investigations, FMEA, and SPC-driven problem-solving approaches to deliver structured solutions.
- Continuous Improvement: Identify and prioritize improvements to manufacturing and product engineering processes, driving efficiency and quality enhancements.
- Cross-Functional Collaboration: Work closely with laboratory, production, and engineering teams globally to ensure product uniformity and adherence to quality standards.
- Data-Driven Decision Making: Analyze customer quality metrics, trends, and feedback to inform process optimizations and risk mitigation efforts.
- Global Networking & Team Support: Build relationships across functions to support knowledge sharing, best practices, and project success on a global scale.
Requirements
- Educational Qualification: Bachelor’s degree or higher in Chemistry, Chemical Engineering, or a STEM field from an accredited university.
- Experience: At least 2 years in manufacturing, product, or quality engineering, preferably in electronics, semiconductor, or related high-tech industries.
- Technical Expertise: Hands-on experience with quality methodologies like FMEA, SPC, and metrology techniques including MSA and correlation studies.
- Software Proficiency: Skilled in statistical analysis tools such as Minitab or JMP for troubleshooting and process optimization.
- Language Skills: Native-level proficiency in Japanese, capable of cross-cultural communication and documentation.
- Industry Exposure: Experience with micro-replication, sintering, CVD coating, and CMP technology is highly desirable.
- Certifications: Quality certifications like CQE, CQA, CSQP, or ISO 9001:2015 compliance are preferred.
- Team & Communication: Demonstrated ability to collaborate across global teams, resolve conflicts, and influence decision-making effectively.
Salary & Benefits
| Experience Level | Average Annual Salary (JPY) |
|---|---|
| 2–5 years | ¥6,000,000 – ¥8,000,000 |
| 5–10 years | ¥8,000,000 – ¥10,000,000 |
| 10+ years | ¥10,000,000 – ¥12,000,000 |
Benefits:
- Visa Sponsorship: Fully supported visa process ensuring a smooth relocation to Japan.
- Relocation Support: Assistance with accommodation and local setup upon arrival.
- Global Exposure: Opportunities to work with multinational teams and projects.
- Training Programs: Access to advanced training on quality methods and leadership skills.
- Health & Wellness: Comprehensive medical insurance and wellness programs.
- Performance Incentives: Reward systems based on quality improvements and team contributions.
- Work-Life Balance: Flexible schedules and leave policies encouraging personal growth and family time.
How to Apply
Interested candidates should upload their resume and fill in the application form on the 3M career portal. Ensure that your education and work history are accurately provided for a smooth application process.
Additional Details
Travel Requirements: Up to 20% domestic and international travel may be required.
Relocation: Relocation support is provided, but must be within company guidelines.
Is this a visa sponsorship role?
Yes, this is a visa sponsorship position, assisting with all legal and relocation requirements.
What industries will I be exposed to?
You’ll work with electronics, semiconductor, aerospace, automotive, and other high-tech industries.
Do I need Japanese proficiency?
Yes, native-level Japanese communication is required for customer interactions and documentation.
What certifications are preferred?
Certifications like CQE, CQA, CSQP, and experience with ISO 9001:2015 are highly preferred.
Will I get training?
Yes, access to professional development and technical training is part of the benefits package.
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