Join Wiz, the fastest-growing cloud security startup, on a mission to help organizations secure their cloud infrastructure and accelerate business growth. As a Cloud security renewal manager, you will play a pivotal role in driving customer retention, expansion, and contract renewals. You’ll work alongside Sales and Customer Success teams, managing renewals, forecasting revenue, and resolving customer concerns while contributing to a secure cloud environment.
At Wiz, we’re trusted by global security teams and serve over 45% of Fortune 100 companies. Our diverse team from 20+ countries works together to scan and secure over 230 billion files daily. This is your chance to join an industry leader early on, where you can innovate, collaborate, and make a real impact on securing cloud environments that empower businesses to scale.
Company Overview
Wiz is a leading cloud security provider dedicated to helping enterprises protect their cloud infrastructure. We are trusted by global teams and serve over 45% of Fortune 100 companies. Our diverse workforce drives innovation, ensuring secure environments that support business growth and efficiency.
Location
Remote with flexibility; visa sponsorship available for eligible candidates in Paris, France
Job Description(Cloud security renewal manager)
• Lead the Renewal Process: You will handle the complete quote-to-close renewal cycle, ensuring all contract renewals are managed efficiently and ahead of schedule, from 120 to 90 days before due dates.
• Achieve Revenue Targets: Meet or exceed quarterly renewal goals by driving customer retention, term extension, and growth within existing accounts.
• Collaborate with Customer Success Teams: Work closely with customer teams to assess account health and provide tailored renewal solutions that meet client requirements.
• Forecasting and Reporting: Maintain an accurate forecast of upcoming renewals and provide clear, actionable reports to leadership.
• Manage Multiple Accounts: Oversee renewals for multiple commercial clients concurrently while ensuring organizational discipline and responsiveness.
• Escalate Critical Issues: Identify and escalate customer concerns to ensure timely resolution and customer satisfaction.
• Mitigate At-Risk Renewals: Proactively monitor accounts for risks, engaging appropriate teams to reduce churn and prevent contraction.
• Build Partner Relations: Strengthen relationships with channel and alliance partners to identify joint opportunities and secure collaborative renewals.
• Cross-Functional Collaboration: Partner with Legal and Deals Desk teams to ensure smooth handling of contracts and compliance matters.
• Recommend Process Improvements: Continuously assess renewal workflows and contribute ideas to enhance efficiency and customer experience.
Key Responsibilities in Cloud security renewal manager
1. Renewal Strategy Implementation: Develop and execute strategies to ensure renewal success, aligning with business objectives and customer needs to strengthen relationships.
2. Revenue Growth Initiatives: Collaborate with stakeholders to identify opportunities for contract expansion and upselling, contributing to sustained revenue growth.
3. Customer Health Monitoring: Work with Customer Success teams to track account performance, recommending interventions that reduce churn and improve satisfaction.
4. Accurate Forecasting: Create reliable renewal forecasts that help management make informed business decisions and align resource allocation.
5. Risk Identification: Quickly detect and address at-risk renewals by collaborating with internal teams to implement mitigation strategies and preserve customer trust.
6. Partner Engagement: Cultivate long-term relationships with channel partners and alliances, ensuring joint efforts lead to successful renewals and increased market presence.
7. Documentation and Compliance: Ensure contracts, pricing, and terms are accurate and compliant, partnering with legal teams to minimize operational risks.
8. Process Enhancement: Evaluate current renewal procedures, recommend changes, and implement improvements to streamline workflows and enhance customer experiences.
Requirements for Cloud security renewal manager
• Experience: 2-5 years in SaaS renewals, cybersecurity, or customer success with proven quota over-achievement.
• Technical Acumen: Strong understanding of SaaS models, pricing structures, and revenue systems like Salesforce, CPQ, IronClad, and ChurnZero.
• Communication: Excellent verbal and written communication skills with the ability to navigate complex customer interactions confidently.
• Team Collaboration: Demonstrated ability to work in cross-functional teams and thrive in entrepreneurial environments.
• Analytical Thinking: Ability to forecast, analyze trends, and use data to make strategic decisions.
• Problem Solving: Experience escalating issues and implementing customer-centric solutions under pressure.
• Multilingual Ability: Fluency in French and Hebrew is essential for engaging with global clients.
• Work Authorization: Eligible to work in the country of appointment; visa sponsorship provided where applicable.
Salary & Benefits in Cloud security renewal manager
| Years of Experience | Average Annual Salary (USD) |
|---|---|
| 0–2 years | $80,000 – $95,000 |
| 2–5 years | $95,000 – $120,000 |
| 5+ years | $120,000 – $150,000 |
Benefits:
1. Competitive Compensation: Attractive salary packages aligned with industry standards.
2. Health Insurance: Comprehensive medical, dental, and vision plans for employees and dependents.
3. Remote Work Flexibility: Work from anywhere with support for home office equipment and collaboration tools.
4. Career Development: Access to learning programs, workshops, and mentorship to enhance professional growth.
5. Paid Time Off: Generous leave policies including vacation, sick days, and parental leave.
6. Wellness Programs: Initiatives promoting mental health, fitness, and work-life balance.
7. Inclusive Culture: Equal opportunity workplace embracing diversity, belonging, and shared success.
How to Apply for Cloud security renewal manager
Visit our careers page and submit your application online with your resume and cover letter. Ensure you meet all eligibility criteria for visa sponsorship before applying.
Additional Information – Work Environment & Culture
At Wiz, you’ll be part of a supportive and high-performing team that thrives on innovation. Our transparent communication, collaborative spirit, and entrepreneurial mindset encourage employees to grow and lead initiatives that drive change in cloud security.
Is this position eligible for visa sponsorship?
Yes, visa sponsorship is available for eligible candidates in certain countries as per the role’s location.
What technical tools will I work with?
You’ll use Salesforce, CPQ, IronClad, and ChurnZero for forecasting, renewals, and customer management.
Are language skills mandatory?
Yes, 2–5 years of experience in cybersecurity, SaaS renewals, or customer success is highly preferred.
Is experience in cybersecurity required?
Fluency in French and Hebrew is required for effective communication with global customers.
Can I work remotely?
Yes, this is a remote role with flexible work arrangements and support for home office setups.
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