The PwC Riyadh Experience Centre is seeking a dynamic and versatile Manager to lead the design, curation, and execution of transformative client experiences. This role blends creative thinking with operational expertise to deliver impactful engagements that foster innovation and collaboration. As part of a global network, the Riyadh Centre focuses on co-creation workshops, strategic design-thinking sessions, and immersive experiences aimed at solving complex challenges for clients across industries.
You’ll be at the forefront of experience-led innovation, working closely with cross-functional teams and senior stakeholders to develop interactive journeys. From designing creative briefs to orchestrating events using advanced technologies such as GenAI and immersive tools, you will ensure every touchpoint reflects PwC’s commitment to client satisfaction and tangible business outcomes. This is a visa sponsorship opportunity, perfect for a proactive leader eager to thrive in Saudi Arabia’s innovation-driven ecosystem.
Company Overview
PwC (PricewaterhouseCoopers) is a leading global professional services network committed to helping clients build trust and solve important problems. The Riyadh Experience Centre is a cutting-edge innovation hub where technology and human-centered design converge to create engaging and solution-driven client experiences.
Location
Riyadh, Saudi Arabia – Full-time on-site position with visa sponsorship.
Job Description
- Lead the creation of experience journeys that engage clients through interactive workshops, tailored presentations, and strategic sessions that encourage innovation and collaboration.
- Collaborate with internal teams to develop creative briefs, storyboards, and experience flows, ensuring alignment with client goals and PwC’s methodologies.
- Manage event logistics, including vendor coordination, AV setup, and onsite troubleshooting, ensuring seamless execution at every stage of delivery.
- Design immersive client experiences by integrating digital media, environment props, video presentations, and personalized narratives to enhance engagement.
- Utilize GenAI, XR, and other emerging technologies to introduce innovative approaches that redefine how clients interact with solutions.
- Lead Experience Centre tours, presenting tailored demonstrations and engaging senior stakeholders through strategic storytelling and industry insights.
- Coordinate with PwC’s internal teams to ensure readiness of digital assets, demos, and other resources required for successful client interactions.
- Ensure high-quality design standards for all print and digital materials, maintaining attention to detail and consistency in client presentations.
- Facilitate workshops and interactive sessions using energizers, icebreakers, and engagement techniques that enhance group participation.
- Act as the main point of contact for event management, troubleshooting onsite issues, and ensuring timely delivery across all Experience Centre spaces.
Key Responsibilities
- Creative Leadership – Drive experience design from concept to execution by creating engaging journeys that reflect client needs and business objectives.
- Operational Excellence – Oversee event planning, vendor coordination, logistics, and AV setup to ensure flawless delivery and superior client experience.
- Tech-Driven Solutions – Implement innovative tools like GenAI and immersive technologies to elevate client interactions and workshop effectiveness.
- Client Engagement – Lead tours and workshops that align with client challenges, sectors, and business goals while tailoring interactions for senior stakeholders.
- Content Development – Collaborate across PwC’s Lines of Service to create impactful narratives, presentations, and visual assets that resonate with client expectations.
- Event Orchestration – Manage timelines, troubleshoot onsite challenges, and ensure alignment between AV teams, operations, and external vendors.
- Personalized Experiences – Curate every visitor touchpoint with attention to detail, from check-in to exit, ensuring a memorable and seamless journey.
- Quality Assurance – Maintain brand consistency and high standards in all deliverables, from interactive content to physical event assets, ensuring professionalism at every step.
Requirements
- Minimum 5 years of professional experience, with at least 1–2 years in event or experience management in hospitality, innovation, or client-facing environments.
- Strong creative thinking and conceptual skills to design engaging experiences that solve complex problems.
- Excellent communication skills (verbal, written, and presentation) to lead workshops and client interactions confidently.
- Experience managing multiple stakeholders and workflows, ensuring alignment across teams and clients.
- Technological fluency with emerging tools, platforms, and GenAI integration; familiarity with XR is a plus.
- Proficiency in Adobe After Effects and Photoshop is preferred to create compelling visual content.
- Ability to work extended hours during events and maintain composure under pressure.
- Saudi National required, with fluency in Arabic (spoken and written) strongly preferred.
Salary & Benefits
| Years of Experience | Annual Salary (SAR) |
|---|---|
| 1–3 years | 180,000 – 220,000 |
| 3–5 years | 220,000 – 260,000 |
| 5+ years | 260,000 – 320,000 |
Benefits
- Visa sponsorship – Full support for relocation and legal documentation.
- Health insurance – Comprehensive coverage for employees and dependents.
- Professional growth – Access to global training programs and certifications.
- Performance incentives – Competitive bonus structure linked to deliverables.
- Work-life balance – Paid time off, flexible scheduling during non-event periods.
- Networking opportunities – Engage with industry leaders and innovators.
- Technology perks – Access to cutting-edge tools, platforms, and workshops.
How to Apply
Submit your updated CV along with a cover letter outlining your experience in client engagement and event management. Applications must be made through PwC’s official career portal.
Additional Sections
Work Environment
Join a collaborative workspace at the heart of Riyadh where creativity, technology, and client engagement converge to transform traditional consulting approaches into immersive experiences.
Career Growth Opportunities
As a Manager at the Riyadh Experience Centre, you’ll gain exposure to cutting-edge tools, global best practices, and leadership pathways within PwC’s expanding ecosystem.
Is this job open to non-Saudis?
No, this position requires candidates to be Saudi Nationals with fluency in Arabic preferred.
Is visa sponsorship available for this role?
Yes, PwC offers full visa sponsorship including relocation and legal documentation support.
What technologies will I work with?
You will engage with tools like GenAI, immersive technologies, XR platforms, and Adobe After Effects.
Can I apply if I have event management experience but not in consulting?
Yes, relevant experience in hospitality, innovation spaces, or client-facing environments is valued.
What career development opportunities are available?
PwC offers training programs, certifications, leadership pathways, and global networking opportunities.
