Join a dynamic global maritime services provider as an Agency Operator where you will play a pivotal role in facilitating vessel operations and ensuring seamless port documentation and service delivery. This role is perfect for individuals passionate about the shipping industry, offering opportunities to collaborate with international stakeholders and grow within a high-performing organization that values expertise, innovation, and customer satisfaction.
As an Agency Operator, you will manage critical aspects of vessel operations, including pre-arrival documentation, service coordination, invoicing, and compliance processes. You’ll work closely with port authorities, vessel owners, and clients, ensuring timely and accurate service delivery. This is a visa sponsorship position, providing you with the chance to build an international career in the shipping sector while being part of a team that thrives on diversity, inclusion, and professional growth.
Company Overview: Inchcape Shipping Services
At Inchcape Shipping Services, we are committed to connecting global trade by providing exceptional port agency services. With over 250 offices and 3,000 professionals worldwide, we serve customers in oil, cruise, container, and bulk sectors, helping them navigate complex maritime operations with local expertise and global reach.
Location:
Paris-France
Job Description (Agency Operator Shipping Visa Sponsorship)
- Manage Vessel Pre-Arrival Documentation: Coordinate all necessary paperwork between vessel, port authorities, and government bodies, ensuring smooth vessel entry and regulatory compliance.
- Service Booking and Scheduling: Liaise with vendors and port operators to arrange berth space, bunkering, and other essential services before vessel arrival.
- Shipping Documentation Preparation: Create and verify documents such as cargo manifests, delivery orders, and clearance certificates, maintaining accuracy and compliance.
- Client Communication & Confirmation: Provide booking confirmations and updates to clients, ensuring transparency and proactive service delivery.
- Invoice Generation: Prepare and dispatch invoices for loaded shipments, coordinating with finance teams to ensure correct billing procedures.
- Document Delivery to Clients: Ensure all necessary shipping documents are delivered promptly to clients, facilitating their operational requirements.
- Onboard Vessel Support: Undertake vessel boarding tasks to assist with operations, inspect cargo handling, and liaise with crew members as needed.
- Service Quality Assurance: Monitor service delivery, troubleshoot issues, and ensure that high-quality agency services are consistently provided.
- Stakeholder Coordination: Build relationships with port officials, vendors, and clients, promoting a customer-focused approach in all interactions.
- Compliance and Reporting: Maintain records of activities and report any irregularities or concerns, upholding industry standards and company policies.
Key Responsibilities for Agency Operator Shipping Visa Sponsorship
- Documentation Management: Ensure all pre-arrival and port documentation is prepared and submitted in compliance with local and international regulations.
- Service Scheduling: Organize and manage vessel-related services like berth bookings, provisioning, and security, coordinating effectively with relevant parties.
- Client Relations: Serve as a point of contact for vessel operators, offering prompt and professional communication and resolving service-related issues.
- Operational Support: Provide onboard assistance and liaise with crew members to facilitate cargo handling and other logistical tasks.
- Invoice Processing: Generate and verify invoices, ensuring accuracy and adherence to financial protocols and client expectations.
- Compliance Oversight: Monitor documentation processes and service delivery to ensure regulatory compliance and efficient port operations.
- Team Collaboration: Work closely with internal teams to streamline operations and address challenges in vessel handling and service execution.
- Continuous Improvement: Suggest and implement process improvements that enhance operational efficiency and customer satisfaction.
Requirements for Agency Operator Shipping Visa Sponsorship:
- Education: Bachelor’s degree in logistics, shipping, or a related field, ensuring foundational knowledge of port operations and documentation.
- Technical Skills: Proficiency in Microsoft Office Suite, including Excel for data management and Word for documentation preparation.
- Communication: Strong written and verbal communication skills in English, capable of drafting reports, interacting with clients, and managing documentation.
- Problem-Solving: Ability to think critically and analytically to address operational challenges and ensure service continuity.
- Flexibility: Adapt to varying workloads and respond swiftly to unexpected issues while maintaining high-quality service.
- Multitasking: Manage several tasks and projects under tight deadlines without compromising attention to detail.
- Customer Orientation: Provide client-focused solutions, anticipate needs, and ensure satisfaction in service delivery.
- Driving License: Possess a valid driver’s license for local transportation needs in port environments.
Salary & Benefits in Agency Operator Shipping Visa Sponsorship:
| Experience (Years) | Average Salary (USD) |
|---|---|
| 0 – 2 | $45,000 – $55,000 |
| 3 – 5 | $55,000 – $70,000 |
| 5+ | $70,000 – $90,000 |
Benefits:
- Competitive Salary: Offers industry-standard compensation aligned with experience.
- Life Assurance: Comprehensive coverage to ensure peace of mind for you and your family.
- Health Insurance: Premium medical plans covering hospitalization and outpatient care.
- Career Progression: Opportunities for promotions and skill development within the global organization.
- Recognition Programs: Participate in awards and celebrations that recognize your contributions.
- Team Building: Regular events to foster team spirit and professional relationships.
- Work-Life Balance: Supportive environment that promotes employee well-being and flexibility.
How to Apply for Agency Operator Shipping Visa Sponsorship:
Submit your resume and cover letter online through the application portal. Ensure that you highlight your relevant experience, skills, and availability for this visa sponsorship opportunity.
Why Join Inchcape Shipping Services?
At Inchcape Shipping Services, we believe that diversity and local expertise drive excellence. Our employees are valued for their knowledge, experience, and creativity. We foster an environment where new ideas are encouraged, and everyone contributes to delivering superior customer service. Join us to grow your career in an industry where global operations meet local insight.
Our Core Values:
- Global Perspective: We connect ports and people worldwide, embracing diverse markets and cultures.
- People Power: We believe in the strength of local relationships and shared expertise.
- Continuous Progress: Innovation and improvement are key to providing world-class services.
Equal Opportunity Employer:
We are committed to diversity, inclusion, and equity. All candidates are evaluated on their skills and potential, regardless of background.
Additional Information:
Appointment is subject to satisfactory references and valid work authorization. Only direct applications are considered. Recruitment agencies need not apply.
Is this job eligible for visa sponsorship?
Yes, this role offers visa sponsorship for qualified candidates.
What educational qualifications are required?
A Bachelor’s degree in logistics, shipping, or a related field is necessary.
Do I need experience in port operations?
Yes, prior experience in shipping or logistics is preferred but entry-level candidates with relevant training are also encouraged to apply.
Is relocation support provided?
Yes, relocation assistance is offered to candidates applying from outside the country.
What kind of insurance benefits are provided?
Premium health insurance and life assurance coverage are included as part of the benefits package.
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