Custom Recruitment Coordinator – Visa Sponsorship Opportunity

The Custom Recruitment Coordinator role at Med Planet (part of M3 Global Research & M3 Inc.) is an excellent career opportunity for professionals passionate about healthcare market research and recruitment strategies. This position allows you to design and implement innovative recruitment methodologies while working with global healthcare leaders. With exposure to multi-country projects, you will contribute to successful qualitative and quantitative research programs. Additionally, this role provides visa sponsorship, making it a great opportunity for international applicants aspiring to grow their career in a multicultural environment.
As part of the M3 Group, ranked in Forbes’ Global 2000 list, this role combines the stability of a global healthcare leader with the innovation of cutting-edge market research. The Custom Recruitment Coordinator position not only enhances your career prospects but also offers excellent work-life balance, benefits, and international career growth opportunities.

Company Overview

Med Planet, a division of M3 Global Research, is a trusted leader in healthcare market research recruitment with a strong global presence in over 70 countries. Backed by M3 Inc., a publicly listed company on the Tokyo Stock Exchange, Med Planet delivers high-quality data collection, project management, and recruitment services that drive impactful healthcare solutions worldwide.

Location

Global locations with offices in the UK, France, Germany, USA, Japan, India, and South Korea. Visa sponsorship is available for eligible candidates.

Job Description

1. Develop and implement multi-channel recruitment strategies using social media, email campaigns, forums, blogs, and patient groups to attract high-quality respondents for healthcare research projects.
2. Work closely with Project Managers (PMs) to align recruitment plans with project goals, attending regular update meetings to ensure smooth project execution.
3. Handle respondent communication by making calls, scheduling interviews, sending confirmation letters, and managing consent forms for qualitative research.
4. Ensure performance metrics such as daily calls and strike rates are achieved while maintaining high respondent engagement levels.
5. Monitor ongoing projects, provide timely updates to PMs, and recommend recruitment adjustments when sampling strategies are exhausted.
6. Plan and execute recruitment within defined timelines and budgets, minimizing outsourcing costs and optimizing internal resources.
7. Provide market intelligence feedback gathered during respondent conversations to improve recruitment feasibility assessments.
8. Deliver professional respondent support via telephone, email, and support tickets, ensuring smooth project participation.
9. Perform administrative duties, including distributing and collecting survey materials, while maintaining compliance with company standards.
10. Use multiple systems for troubleshooting, panel building, and handling respondent inquiries, ensuring resolution within set timelines.

Key Responsibilities

1. Recruitment Planning: Strategically plan recruitment campaigns across various digital and offline channels to ensure project success within timelines.
2. Project Coordination: Collaborate with Project Managers to design effective action plans that meet client expectations.
3. Respondent Engagement: Conduct calls, rescreening, and follow-ups to maintain respondent participation and high-quality research outcomes.
4. Performance Monitoring: Track daily progress, evaluate recruitment effectiveness, and propose adjustments when needed.
5. Resource Optimization: Implement recruitment solutions that reduce outsourcing costs while maximizing in-house efficiency.
6. Data Analysis & Reporting: Provide detailed insights on recruitment performance, feasibility, and market trends.
7. Client Deliverables: Ensure all recruitment plans are aligned with client objectives and delivered to the highest standards.
8. Panel Building: Expand and maintain the Med Planet respondent panel for future project needs.

Requirements

• Education: Bachelor’s degree or equivalent.
• Experience: At least 1 year in healthcare market research or fieldwork recruitment preferred.
• Languages: Fluency in English and French is required, with excellent written and verbal communication skills.
• Technical Skills: Strong knowledge of Microsoft Office (Excel) and ability to quickly learn new software systems.
• Analytical Ability: Basic math skills with capacity to calculate incidence rates, response rates, and profitability metrics.
• Healthcare Interest: Prior exposure or strong interest in healthcare market research is highly desirable.
• Soft Skills: Strong critical thinking, time management, and multitasking abilities with a detail-oriented mindset.

Salary & Benefits

Additional Benefits:

1. Visa sponsorship support for international applicants.
2. Medical, dental, and vision insurance.
3. Remote and hybrid working opportunities.
4. Employee assistance programs.
5. Paid training and career growth pathways.
6. Annual bonuses based on performance.
7. Work-life balance initiatives.

How to Apply

Interested candidates can apply directly via the Med Planet careers page or submit their updated CV with cover letter to the HR team. International applicants requiring visa sponsorship are encouraged to apply.

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